Privacy Policy for Rocco

This Privacy Policy explains how Rocco Technologies Inc. ("we", "us", "our") collects, uses, discloses, and protects personal information when you use our AI resume analysis tool ("Rocco" or the "Service"). By using Rocco, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information in connection with your use of the Service:

• Account Information: When you register for an account, we may collect your name, email address, company name, job title, and contact information.
• Resume and Candidate Data: When you upload resumes or candidate information to the Service, we collect personal information contained therein, such as names, contact details, employment history, education, skills, and other professional information.
• Usage Data: We automatically collect information about how you interact with the Service, including access times, features used, search queries, and the duration of your sessions. This may include data about the device and browser you use, IP address, and operating system.
• Payment Information: If you purchase tokens or premium features, we collect payment details (such as credit card information) through our third-party payment processors. We do not store full credit card details on our servers.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate, and maintain the Service, including processing resumes, generating analysis reports, and facilitating candidate-JD matching.
• To improve and enhance the Service, develop new features, and optimize user experience.
• To personalize the Service for your needs and preferences.
• To process payments and manage your account.
• To communicate with you, including sending service updates, technical notices, and respond to your inquiries.
• To detect, prevent, and address technical issues, fraud, or other prohibited activities.
• To comply with legal obligations and protect our legitimate business interests.

3. Disclosure of Your Information

We do not sell your personal information to third parties. We may disclose your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating the Service, such as cloud hosting providers, payment processors, and customer support tools. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose information if required to do so by law, court order, or government regulation, or to protect our rights, property, or safety, or the rights, property, or safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction. We will notify you of such a transfer via email or prominent notice on the Service.
• With Your Consent: We may disclose information with your explicit consent for specific purposes.

4. Your Rights Regarding Personal Information

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• The right to access and receive a copy of the personal information we hold about you.
• The right to request correction of inaccurate or incomplete personal information.
• The right to request deletion of your personal information, subject to legal obligations.
• The right to restrict or object to the processing of your personal information.
• The right to withdraw consent where we rely on your consent for processing, without affecting the lawfulness of processing prior to withdrawal.
• The right to data portability, where applicable, to receive your information in a structured, machine-readable format.

To exercise these rights, please contact us using the information provided in Section 10.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Account information is retained for as long as your account is active. Resume and candidate data is retained for the period necessary to support your recruitment activities, unless you request deletion. Usage data is retained for analytical purposes and to improve the Service, typically for [1-3 years] unless longer retention is required by law.

6. Security of Your Information

We implement reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption of data in transit and at rest, secure authentication protocols, regular security audits, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links and Services

The Service may contain links to third-party websites or services. This Privacy Policy does not apply to such third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the revised policy on the Service and indicating the effective date. Your continued use of the Service after the effective date constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.